This week we caught up with the man charged with heading up ING Direct’s Australian IT operations, Juan José Cebrián. A former CIO of ING Italy and Head of Innovation at ING Spain, Juan José (Juanjo) is a seasoned international IT executive who understands the digital revolution and the need for banks to innovate.
Speaking with OmniChannel Media’s Matthew Egan, the two discuss:
- The modern day customer and the digital ecosystem in which they engage with
- The evolving benefits of ‘bank in a box’ and its international outlook
- Private cloud and core-system modernisation
- Innovation in Financial Services and the need to take a proactive approach
Recent Digital Dialogues: