Digital Dialogue: Juan José Cebrián, Head of IT, ING Direct


This week we caught up with the man charged with heading up ING Direct’s Australian IT operations, Juan José Cebrián. A former CIO of ING Italy and Head of Innovation at ING Spain, Juan José (Juanjo) is a seasoned international IT executive who understands the digital revolution and the need for banks to innovate. Juan José (Juanjo) Cebrián

Speaking with OmniChannel Media’s Matthew Egan, the two discuss:

  • The modern day customer and the digital ecosystem in which they engage with
  • The evolving benefits of ‘bank in a box’ and its international outlook
  • Private cloud and core-system modernisation
  • Innovation in Financial Services and the need to take a proactive approach


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