US financial services provider Webster Bank has announced the integration of Apple’s Touch ID biometric authentication into its mobile banking app.
The bank has released the update to its app in an attempt to ramp up the services security. Touch ID will allow its customers to access selected features by fingerprint authentication alone. The service gives users the ability to check their account balance and transaction history with just the swipe of a button. For more detailed transactions,users will be required to go through the full authentication process.
‘Over a third of Webster customers routinely access their accounts using smartphones, and a significant proportion of them have iPhones,’ said Nitin Mhatre, executive vice president and head of Webster’s Community Bank. ‘With Touch ID, Webster customers with the iPhone 5S or iPhone 6/6Plus will be literally one touch away from their account information.’
The technology assists organisations looking to reduce the amount of clicks that the customer will ultimately be required to make when using an app. However as positive as this sounds, biometric technology has had a slow take up within Australia, even though in other regions it enjoys continued success. OCM.
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