The Many Faces of Bad Science

In 1942, sociologist Robert Merton described the ethos of science in terms of its four key values: The first, universalism, meant the rules for doing research are objective and apply to all scientists, regardless...

How to mandate agility in software development, operations, and data science

Even when leaders proclaim in their townhalls that your organization needs to be more agile and nimble, they can’t mandate it. Your CIO and IT leaders may standardize on practices, metrics, and responsibilities that...

Why MongoDB is ‘fundamentally better’ for developers

It takes a certain amount of chutzpah — OK, mountains of it — to invent a new kind of database and assume it will take over the world. Or maybe not assume, exactly, but,...

The LG Wing’s Swiveling Screen Proves Phones Can Be Fun Again

I wouldn't have called the last LG phone I reviewed " too bland" if I knew months later I'd be using an LG phone with a swiveling screen. The Wing is the first phone from...

Archaeologists Have Found the Source of Stonehenge’s Boulders

The huge slabs of stone that make up the most iconic structures at Stonehenge came from about 25km away, according to chemical analysis. Since the 1500s, most Stonehenge scholars have assumed the 6- to...

Higher ed needs a course in cloud computing

Four-year colleges may face up to a 20 percent reduction in fall enrollment, according to SimpsonScarborough, a higher education research and marketing company. Its findings are based on surveys of more than 2,000 college-bound high school seniors...

The new edge in edge computing

It wasn't that long ago when with servers in our offices, we all had edge computing. Of course, we didn't think of it that way. It was just what worked. Then, along came the...

Red Hat’s crime against CentOS

In tech, we tend to get angriest when companies take free things away from us. For example, we shake our fist at Google for removing services they once offered for free. And in open...

Using OPA to safeguard Kubernetes

As more and more organizations move containerized applications into production, Kubernetes has become the de facto approach for managing those applications in private, public and hybrid cloud settings. In fact, at least 84% of...

From support function to growth engine: The future of AI and customer service

When it comes to imagining the future, customer service often gets painted in a dystopian light. Take the 2002 sci-fi film Minority Report. Tom Cruise’s John Anderton walks into the Gap, an identity recognition...

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